Refund & Cancellation Policy
Last updated: 15.03.2026
Free Trial Period
QWEZO AI ASSISTANTS LIMITED offers a 14-day free trial for new users. No payment is required during this period, and you can cancel at any time.
Subscription Cancellation
You can cancel your subscription at any time. Cancellation will take effect at the end of the current billing period, and you will continue to have access until then.
Refund Policy
We offer refunds under the following conditions:
- Within 30 days of initial purchase
- If technical issues prevent platform use
- If services are not as described
- For annual plans within 60 days of purchase
Non-Refundable Items
The following items are non-refundable:
- Custom development services
- Setup and implementation fees
- Training and consultation services
- After the refund period has expired
Refund Process
To request a refund, contact our support team with your account details and reason for cancellation. Refunds are typically processed within 7-10 business days.
Contact Information
For refund requests or questions about this policy, please contact us at:
Email: refunds@qwezo.ai
Address: [Coming Soon]